Privacy Policy

Effective date: July 2, 2026 · Last updated: July 2, 2026

1. Introduction

LearnerLM ("we," "us," or "our") operates the LearnerLM Android application (package name com.LearnerLM.app) and related backend services (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

2. Scope

This policy applies to:

The LearnerLM Android mobile application
Our API and backend infrastructure that powers the app
This informational website (landing page and legal documents)

This website does not include a chatbot, live chat widget, or interactive AI assistant. It is provided solely for product information and legal disclosures.

3. Information We Collect

3.1 Account Information

When you register or sign in, we collect information through Firebase Authentication, which may include:

Email address
Display name
Authentication identifiers (UID)
Profile photo URL (if you choose to add one)

3.2 Profile & Learning Preferences

You may provide or we may store:

Grade level (grades 6–12)
Selected subjects and custom subjects you create
Subscription tier and billing status
Learning progress, streaks, and topic history

3.3 Content You Submit

When you use tutoring, chat, study, or code features, we process:

Messages and prompts you send
AI-generated responses associated with your sessions
Chat session metadata (titles, timestamps, mode selections)
Text extracted from homework scans (processed on-device via ML Kit OCR before transmission)
Images you capture for scanning (processed according to your device permissions)

3.4 Subscription & Payment Information

Paid subscriptions are processed by Google Play Billing. We do not receive or store your full payment card details. We may receive purchase tokens, product identifiers, and subscription status to verify your plan and unlock features.

3.5 Reports & Safety

If you report AI-generated content, we collect the report details you submit, including a preview of the flagged content, report category, and optional notes.

3.6 Technical & Usage Data

We and our service providers may automatically collect:

Device type, operating system version, and app version
IP address and general network information
API request logs, error reports, and performance data
Firebase Analytics events (where enabled)

3.7 Website Visitors

This informational website does not use cookies for tracking or embed third-party chat widgets. Standard web server logs may record IP address, browser type, and pages visited for security and operational purposes.

4. How We Use Information

We use collected information to:

Provide, maintain, and improve the Service
Authenticate users and enforce account security
Generate AI tutoring, study, and code-assistance responses
Enforce usage quotas and subscription entitlements
Track learning progress and personalize content to grade level
Process content reports and respond to safety concerns
Verify Google Play purchases and manage subscriptions
Detect abuse, fraud, and violations of our Terms and Acceptable Use Policy
Comply with legal obligations

5. AI Processing

LearnerLM uses third-party AI infrastructure to generate educational responses inside the mobile app. When you send a message or scan content, relevant text and context (such as grade level, subject, and conversation history within limits) may be transmitted to our backend and forwarded to AI model providers for processing.

AI outputs may be inaccurate, incomplete, or inappropriate. You should verify important information independently. You can report concerning AI content using the in-app flag feature.

We do not use your content to train proprietary AI models unless we explicitly notify you and obtain consent where required by law.

We do not sell your personal information. We may share information with:

6.1 Service Providers

Google Firebase — authentication and analytics
Google Play — subscription billing and purchase verification
Cloud hosting providers — API hosting and data storage (e.g., Render)
AI infrastructure providers — processing prompts to generate educational responses within the app
Email delivery providers — sending report notifications to our team

These providers process data on our behalf under contractual obligations consistent with this policy.

6.2 Legal & Safety

We may disclose information if required by law, court order, or governmental request, or when we believe disclosure is necessary to:

Protect the rights, property, or safety of LearnerLM, our users, or others
Investigate fraud, security incidents, or policy violations
Enforce our Terms of Service or Acceptable Use Policy

6.3 Business Transfers

If LearnerLM is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any material change in ownership or use of your data.

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Chat sessions, progress data, and account information may be deleted when you delete your account, subject to backup retention periods and legal requirements. Server logs are retained for a limited period for security and troubleshooting.

8. Security

We implement reasonable administrative, technical, and organizational measures to protect your information, including encrypted transport (HTTPS), Firebase-authenticated API access, and server-side access controls.

No method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

9. Children & Students

LearnerLM is designed for students in grades 6–12, who may be under 18 years of age. We expect students under 13 to use the Service with parental or guardian awareness and consent where required by applicable law, including the U.S. Children's Online Privacy Protection Act (COPPA).

Parents and guardians may contact us to review, update, or request deletion of a child's account information. We do not knowingly collect personal information from children under 13 without appropriate consent.

Schools and educators considering classroom use should review this policy and our Acceptable Use Policy and obtain any required parental permissions.

10. Your Rights & Choices

Depending on your location, you may have rights to:

Access the personal information we hold about you
Correct inaccurate information in your profile
Request deletion of your account and associated data
Object to or restrict certain processing
Receive a portable copy of your data
Withdraw consent where processing is consent-based

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.

EEA/UK users may have rights under GDPR, including lodging a complaint with a supervisory authority.

To exercise your rights, email us at [email protected]. We may verify your identity before fulfilling requests.

11. International Users

LearnerLM is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. and other countries where our service providers operate. These countries may have different data protection laws than your own.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the app or by email. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

For privacy questions, data requests, or concerns about this policy, contact:

LearnerLM Privacy
Email: [email protected]